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-->Find information on known issues and the status of the rollout for Windows 10, version 1903 and Windows Server, version 1903. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
Windows 10, version 1903 (the May 2019 Update) is designated ready for broad deployment for all users via Windows Update. We recommend commercial customers running earlier versions of Windows 10 begin broad deployments of Windows 10, version 1903 in their organizations. Note Follow @WindowsUpdate to find out when new content is published to the release information dashboard. |
Known issues
This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.
| Summary | Originating update | Status | Last updated |
| Issues with some older versions of Avast and AVG anti-virus products Microsoft and Avast has identified compatibility issues with some versions of Avast and AVG Antivirus. See details > | N/A | Mitigated External | November 25, 2019 05:25 PM PT |
| Intermittent loss of Wi-Fi connectivity Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | November 22, 2019 04:10 PM PT |
| Unable to discover or connect to Bluetooth devices using some Realtek adapters Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | November 15, 2019 05:59 PM PT |
| Updates may fail to install and you may receive Error 0x80073701 Installation of updates may fail and you may receive error code 0x80073701. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved | November 12, 2019 08:11 AM PT |
| Unable to create local users in Chinese, Japanese and Korean during device setup You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Mitigated | November 12, 2019 08:05 AM PT |
| TLS connections might fail or timeout Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption. See details > | OS Build 18362.418 October 08, 2019 KB4517389 | Mitigated External | November 05, 2019 03:36 PM PT |
| Intel Audio displays an intcdaud.sys notification Devices with a range of Intel Display Audio device drivers may experience battery drain. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | November 12, 2019 08:04 AM PT |
| Gamma ramps, color profiles, and night light settings do not apply in some cases Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4505903 | July 26, 2019 02:00 PM PT |
| Cannot launch Camera app Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4501375 | June 27, 2019 10:00 AM PT |
Issue details
November 2019
| Details | Originating update | Status | History |
| Issues with some older versions of Avast and AVG anti-virus products Microsoft and Avast has identified compatibility issues with some older versions of Avast Antivirus and AVG Antivirus that might still be installed by a small number of users. Any application from Avast or AVG that contains Antivirus version 19.5.4444.567 or earlier is affected. To safeguard your upgrade experience, we have applied a hold on devices with affected Avast and AVG Antivirus from being offered or installing Windows 10, version 1903 or Windows 10, version 1909, until the application is updated. Affected platforms:
Workaround: Before updating to Windows 10, version 1903 or Windows 10, version 1909, you will need to download and install an updated version of your Avast or AVG application. Guidance for Avast and AVG customers can be found in the following support articles: Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new version of your Avast or AVG application has been installed and the Windows 10, version 1903 or Windows 10, version 1909 feature update has been automatically offered to you. Back to top | N/A | Mitigated External | Last updated: November 25, 2019 05:25 PM PT Opened: November 22, 2019 04:10 PM PT |
| TLS connections might fail or timeout Updates for Windows released October 8, 2019 or later provide protections, tracked by CVE-2019-1318, against an attack that could allow unauthorized access to information or data within TLS connections. This type of attack is known as a man-in-the-middle exploit. Windows might fail to connect to TLS clients and servers that do not support Extended Master Secret for resumption (RFC 7627). Lack of RFC support might cause one or more of the following errors or logged events:
Affected platforms:
Next Steps: Connections between two devices running any supported version of Windows should not have this issue when fully updated. There is no update for Windows needed for this issue. These changes are required to address a security issue and security compliance. For information, see KB4528489. Back to top | OS Build 18362.418 October 08, 2019 KB4517389 | Mitigated External | Last updated: November 05, 2019 03:36 PM PT Opened: November 05, 2019 03:36 PM PT |
October 2019
| Details | Originating update | Status | History |
| Unable to create local users in Chinese, Japanese and Korean during device setup When setting up a new Windows device using the Out of Box Experience (OOBE), you might be unable to create a local user when using Input Method Editor (IME). This issue might affect you if you are using the IME for Chinese, Japanese, or Korean languages. Note This issue does not affect using a Microsoft Account during OOBE. Affected platforms:
Workaround: To mitigate this issue, set the keyboard language to English during user creation or use a Microsoft Account to complete OOBE. You can set the keyboard language back to your preferred language after user creation. Once the OOBE is done and you are at the desktop, you can rename the current user using these instructions. If you prefer to create a new local user, see KB4026923. Next steps: We are working on a resolution and will provide an update in an upcoming release. Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Mitigated | Last updated: November 12, 2019 08:05 AM PT Opened: October 29, 2019 05:15 PM PT |
Microsoft Windows 10 Update Manual Download
Microsoft Windows 10 Latest Update Manual Download
August 2019
| Details | Originating update | Status | History |
| Updates may fail to install and you may receive Error 0x80073701 Installation of updates may fail and you may receive the error message, 'Updates Failed, There were problems installing some updates, but we'll try again later' or 'Error 0x80073701' on the Windows Update dialog or within Update history. Affected platforms:
Resolution: This issue has been resolved for most users. If you are still having issues, please see KB4528159. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved | Resolved: November 12, 2019 08:11 AM PT Opened: August 16, 2019 01:41 PM PT |
May 2019
Microsoft Manual Update Windows 10
| Details | Originating update | Status | History |
| Intermittent loss of Wi-Fi connectivity Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM). To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1903 or Windows 10, version 1909, until the updated driver is installed. Affected platforms:
Resolution: This issue was resolved with an updated Qualcomm Wifi driver and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | Last updated: November 22, 2019 04:10 PM PT Opened: May 21, 2019 07:13 AM PT |
| Unable to discover or connect to Bluetooth devices using some Realtek adapters Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated. Affected platforms:
Resolution: This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | Last updated: November 15, 2019 05:59 PM PT Opened: May 21, 2019 07:29 AM PT |
| Intel Audio displays an intcdaud.sys notification Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an intcdaud.sys notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8). To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed. Affected platforms:
Resolution: This issue was resolved with updated drivers from your device manufacturer (OEM) or Intel. The safeguard hold has been removed. Note If you are still experiencing the issue described, please contact your device manufacturer (OEM). Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved External | Last updated: November 12, 2019 08:04 AM PT Opened: May 21, 2019 07:22 AM PT |
| Gamma ramps, color profiles, and night light settings do not apply in some cases Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working. Microsoft has identified some scenarios in which these features may have issues or stop working, for example:
Affected platforms:
Resolution: This issue was resolved in KB4505903 and the safeguard hold has been removed. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4505903 | Resolved: July 26, 2019 02:00 PM PT Opened: May 21, 2019 07:28 AM PT |
| Cannot launch Camera app Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating: To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Resolution: This issue was resolved in KB4501375 and the safeguard hold has been removed. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4501375 | Resolved: June 27, 2019 10:00 AM PT Opened: May 21, 2019 07:20 AM PT |